Contact Us | Happen Bank Financing Solutions

Contact Us

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For general questions not related to billing:

Happen Bank Patient Solutions

Website: www.happen.com/patient-solutions
Phone: (800) 630-1663
The Customer Care team is available 8 AM to 8 PM EST Monday - Friday, via Live Chat or Phone.
Fax: (508) 281-8505
Email: solutions@happen.com

For billing questions:

Involving payments on your existing loan/credit account

Please find your servicing bank below and contact them directly:

Comenity Capital Bank
Website: https://d.comenity.net/HappenBankpatientsolutions/
Phone: (866) 954-9258
TDD/TTY: (888) 819-1918

Mailing address for credit account payments:
Comenity – Happen Bank Patient Solutions
P.O. Box 650965
Dallas, TX 75265

Happen Bank

Website: http://lclub.co/payment
Phone: 888-596-3157

Mailing address for loan payments:
- For standard mail (USPS), send to:
  Happen Bank
  Lockbox Services - 134268
  P.O. Box 884268
  Los Angeles, CA 90088-4268
- For FedEx/UPS (overnight, 2-day), send to:
  Happen Bank
  Lockbox Services - 134268
  3440 Flair Dr.
  El Monte, CA 91731

NBT Bank

Website: https://www.nbtbank.com/LCPS
Phone: 833-NBT-Lend (833-628-5363)
Email: LCPSService@Nbtbank.com

Mailing address for loan payments:
NBT Bank Loan Operations
P.O. Box 149
Canajoharie, NY 13318

88 Kearny Street, Suite 600
San Francisco, CA 94108

Installment loans are issued by LendingClub Bank, N.A., Member FDIC, Equal Housing Lender (“LendingClub Bank”), a wholly-owned subsidiary of LendingClub Corporation, NMLS ID 167439. Revolving lines of credit are issued by Comenity Capital Bank, Member FDIC. Availability of credit products and credit issuers varies based on the selected service provider.

Our mailing address is: Happen Bank, N.A., 88 Kearny Street, Suite #600, San Francisco, CA 94108.

“Happen Bank” and the “H” symbol are trademarks of Happen Bank.