# CleanSweep FAQ

### General

- [I went to apply for a CleanSweep account and saw it was no longer available. What happened?](https://www.happen.com/help/cleansweep-faq/i-went-to-apply-for-a-cleansweep-account-and-saw-it-was-no-longer-available)
- [Why is this happening?](https://www.happen.com/help/cleansweep-faq/why-is-this-happening)
- [Can I still use my line of credit?](https://www.happen.com/help/cleansweep-faq/can-i-still-use-my-line-of-credit)
- [What do I need to do?](https://www.happen.com/help/cleansweep-faq/what-do-i-need-to-do)
- [Will this impact my credit score?](https://www.happen.com/help/cleansweep-faq/will-this-impact-my-credit-score)
- [Does this impact my other Happen Bank accounts?](https://www.happen.com/help/cleansweep-faq/does-this-impact-my-other-lendingclub-accounts)

### Balance Transfer

- [I initiated a balance transfer by mistake. Can I cancel the balance transfer?](https://www.happen.com/help/cleansweep-faq/i-initiated-a-balance-transfer-by-mistake-can-i-cancel-the-balance-transfer)
- [Why is the button on my account dashboard to initiate balance transfers disabled?](https://www.happen.com/help/cleansweep-faq/why-is-the-button-on-my-account-dashboard-to-initiate-balance-transfers-disabled)
- [How long does it take for a balance transfer to process?](https://www.happen.com/help/cleansweep-faq/how-long-does-it-take-for-a-balance-transfer-to-process)
- [I got a notice that one of my balance transfers was canceled. Why did that happen?](https://www.happen.com/help/cleansweep-faq/i-got-a-notice-that-one-of-my-balance-transfers-was-canceled-why-did-that-happen)

### Payments

- [Where is my CleanSweep billing statement?](https://www.happen.com/help/cleansweep-faq/when-do-i-get-a-statement-for-my-balance-transfer-plan)
- [Can I change my payment due date?](https://www.happen.com/help/cleansweep-faq/can-i-change-my-payment-due-date)
- [How long does it take for a payment to process?](https://www.happen.com/help/cleansweep-faq/how-long-does-it-take-for-a-payment-to-process)
- [Will I get a notification once my payment processes?](https://www.happen.com/help/cleansweep-faq/will-i-get-a-notification-once-my-payment-processes)
- [What does "payment due" mean?](https://www.happen.com/help/cleansweep-faq/what-does-payment-due-mean)
- [How do I make payments on my CleanSweep line of credit?](https://www.happen.com/help/cleansweep-faq/how-do-i-make-payments-on-my-cleansweep-line-of-credit)
- [Where can I see my original agreement after I initiate a balance transfer?](https://www.happen.com/help/cleansweep-faq/where-can-i-see-my-original-agreement-after-i-initiate-a-balance-transfer)
- [How do I set up and cancel autopay?](https://www.happen.com/help/cleansweep-faq/how-do-i-set-up-and-cancel-autopay)
- [Why is my minimum monthly payment less than what I was told when I initiated the balance transfer?](https://www.happen.com/help/cleansweep-faq/why-is-my-minimum-monthly-payment-less-than-what-i-was-told-when-i-initiated-the-balance-transfer)
- [What is a payment due date?](https://www.happen.com/help/cleansweep-faq/what-is-a-payment-due-date)
- [How do I check my monthly payment amount?](https://www.happen.com/help/cleansweep-faq/how-do-i-check-my-monthly-payment-amount)
- [How is my minimum monthly payment calculated?](https://www.happen.com/help/cleansweep-faq/how-is-my-minimum-monthly-payment-calculated)
- [When do I get a statement for my balance transfer plan?](https://www.happen.com/help/cleansweep-faq/when-do-i-get-a-statement-for-my-balance-transfer-plan)
- [Will my automatic payment still be processed if I make a one-time payment?](https://www.happen.com/help/cleansweep-faq/will-my-automatic-payment-still-be-processed-if-i-make-a-one-time-payment)