How do I resolve email issues?
How do I resolve email issues?
Last Updated June 8, 2023 less than a minute read
Email-Related Issues
If you’re having trouble receiving emails from us, here are some tips that may help:
- Add Happen Bank's email address to your email address book or contacts.
- Check your junk or spam folder for any emails from us.
- Check your email account settings to see if our email address is being blocked or sent straight to a spam folder.
To add us to your address book, open the message and select Add to Contacts or Add to Address Book. If you find our email in your junk or spam folder, mark it as Not Spam or Not Junk to make sure our messages go to your inbox in the future.
If you try all those things and still have trouble, feel free to call us at 888-596-3157. We're here Monday through Friday from 5 am to 5 pm, and Saturday from 8 am to 5 pm Pacific Time. We’ll be happy to help!